Alorica is Hiring for English and Bilingual Spanish Customer Service Reps!

Find yourself with Alorica, a global leader in customer experience.

As an English-Speaking or Bilingual English/Spanish Customer Service Representative, you'll be playing a vital role in addressing concerns, providing top-notch support, and making a difference…one interaction at a time.

What You'll Do:
• Help customers with product/service support
• Document call-related information for auditing and reporting
• Maintain and update customer information as necessary
• Upsell current customers on new or enhanced services

What You’ll Get:
• Health, dental, and vision coverage/HSA
• Daily/Weekly Pay Options
• 401(K) retirement plans
• Leadership programs
• Paid training and tuition reimbursement
• Employee discounts program (groceries, travel, insurance, phone plans, health and wellness, pet supplies, and more)
• Employee assistance program
• Additional voluntary benefits

Must meet one of the following requirements:
• Minimum experience of 1 year in financial services
• Two years of call center experience
• Six months experience within the financial/banking industry

Pay: $17 English-only, $18.50/hr bilingual English-Spanish

This is an onsite position. Our site address is 4315 Pickett Rd, St. Joseph, MO 64503.

Fraud Alert: Scam artists have been falsely recruiting employees for Alorica, sending fictitious offer letters and giving instructions to pay for work equipment and/or other recruiting fees. To be clear, Alorica does NOT ask potential employees to pay for any expenses related to the recruitment process. If you have experienced this issue, please contact HumanResources@alorica.com.

Now Hiring Both English-Speaking and Bilingual Customer Service Representatives!